Troubleshooting

1. Is the country flag correct?

Make sure the location service is enabled in your settings.

If the flag is not correct, log out of the app. On the on-boarding page you can reselect your country from our list.

2. Is the phone number correct?

If boons do not recognize your number, then make sure you enter valid (10 digits) phone number.

3. I am getting a network error.

Make sure your phone’s network connection is set up correctly.

If you are using data, make sure boons has access in settings to “cellular data”.

4. I didn’t receive the 4-digit verification code.

Click on the resend icon to request the verification code again. The new code will be sent as a text message to complete the verification.

5. I am getting a message to contact an administrator for assistance.

Contact your organization administration to ensure you were registered in the system or send us an email by clicking the “Contact Us” button below.

"Saves time and money! I've been hoping a price comparison app like this would come out. Its annoying to have to open different apps to compare prices. This app eliminates the annoyance!"

Professor Jess

Consumer

"We partnered with boons.io to offer same-day delivery service for our customers. The delivery of grocery is a challenge and many companies in the past disappointed us. We are very impressed with boons service, in-house drivers and delivery vans."

Harry

Grocery Store Owner

"boons has helped us in improving our brand awareness and outreach to our customers. Delivery is a challenge and no business can survive without delivery in the Covid era. The online pickup and delivery platform provided by boons is a great asset."

Jeff Bridges

Restaurant Owner

"boons helps me to focus on my business. They take good care of all my customers and their on-demand delivery needs. Less work for me. Go boons!

Ravi A.

Retail Business Owner